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NHS Parliamentary Awards

Since 1948, the NHS has been the envy of the world. It has delivered huge medical advances and improvements to public health. It is thanks to the NHS that we have all but eradicated diseases such as polio and diphtheria, and pioneered new treatments like the world’s first liver, heart and lung transplant.

The NHS continues to drive innovations in patient care, including mechanical thrombectomy to improve stroke survival, bionic eyes to restore sight, and surgical breakthroughs such as hand transplants. Looking to the future, the NHS is becoming more integrated and investing in new medicines, genetic research and digital technologies like apps and artificial intelligence, which will ensure we continue to live longer and healthier lives.

But none of this would be possible without the skill, dedication and compassion of NHS staff, as well as the many volunteers, charities and communities that support the service – whether it’s the midwives who deliver us into the world, the GPs and pharmacists who advise and treat us, the nurses, doctors and other clinicians who come to our aid when the unexpected happens, the porters who keep our hospitals moving, or the volunteers who give up their time to support and challenge services to improve.

The NHS Parliamentary Awards is our way to thank those extraordinary NHS staff at the frontline who have devoted their lives to caring for us. I’m delighted to be participating in the NHS Parliamentary Awards because I know from speaking to staff and patients in Warwick and Leamington that there are some excellent and innovative things going on locally. Over the coming weeks I want to hear about the best of the best.

There are ten categories, covering key areas such as mental health and primary care, as well as a Lifetime Achievement award for someone who has contributed to the success of the NHS for 40 years or more.

Information on how to nominate is available at–

The nomination window closes on April 26rd, so please get them in to me before 5pm on Thursday 25th at

See categories below and for further information visit:


Categories and criteria


The NHS Parliamentary Awards are designed to celebrate the work of all NHS staff and those who work alongside them to improve and join up care in their communities.

We are looking for outstanding nominees who have innovated, impressed and made a real difference to how the health and care system provides care for patients. Nominees could be an individual, a team, or an entire organisation.

They don’t have to be working within the NHS – these awards are for anyone working for or with the NHS towards the shared goal of delivering health and high-quality care, now and for future generations.

Neither do they have to be in frontline or clinical roles. Around 60% of the NHS workforce perform vital but often-unseen roles ensuring that the NHS is there to meet the needs of patients. and many more people support patients in other ways, such as via their local Healthwatch, social enterprises or charities.

MPs are asked to nominate in the categories listed below. In all but the Lifetime Achievement Award, the questions to be answered on the nomination form are:

  • What has been done? – detail the improvements made and why.
  • Who benefitted? – detail how many patients/communities and/or staff has this had a positive impact on, including particular groups where applicable, and to what extent.
  • What happens next? – detail how this improvement can be sustained and/or developed further or shared with others locally, regionally or nationally to benefit more patients and/or staff.

Questions to be answered when nominating for the Lifetime Achievement Award:

  • Outline this person’s career/relationship with, or supporting, the NHS.
  • How have they made the NHS better for patients?
  • How have they made the NHS better for past, present and future staff?

1.1      The Excellence in Healthcare Award [New for 2019]

The top causes of early death for the people of England are: heart disease and stroke, cancer, respiratory conditions, dementias, and self-harm. This award recognises individuals or teams who go above and beyond to improve outcomes and experience for patients living with and beyond these major health conditions or work to prevent them.

This could be through:

  • establishing a new process to identify and prevent major conditions earlier
  • developing effective ways to share and spread awareness of a major health condition
  • working with patients and their families to supporting people to stay well and recover in their own homes, with the right support in place in their communities.

1.2      The Excellence in Mental Health Care Award

The NHS Long Term Plan sets out a roadmap to increase investment in mental health and expand and improve our mental health services.

This plan is being delivered across England and the increase in investment is providing: improved access to high quality services: with an additional 380,000 people per year able to access talking therapies for common disorders, 345,000 more children and young people will be able to access NHS support, and 24,000 more women able to access specialist perinatal mental health services.

This transformation of services would not be possible without the people who are making it happen. This award intends to highlight those individuals or teams who are the forefront of developing improvements in the support available to those with or at risk of mental ill health and showcase the steps taken to safeguard mental wellbeing.

This could be through:

  • developing new and effective kinds of services for those experiencing or at risk of crisis;
  • working with local partners to put in place effective prevention strategies that promote better mental health, or;
  • working with their communities to address stigma and help design services for those who are hardest to reach, reducing health inequalities.

1.3      The Excellence in Urgent and Emergency Care Award

We all want to know that the NHS will be there for us and our families when we need it the most – to provide urgent and emergency care 24 hours a day, 7 days a week. Staff are working with great skill and dedication to do so and looking after more patients than ever. Each year the NHS provides around 110million urgent same-day patient contacts. in providing nine out of ten patients with A&E care within four hours- the UK offers our patients the fastest national A&E treatment of any major industrialised country.

This award seeks to celebrate the amazing work of our emergency care services across the country – whether that’s A&E doctors and nurses, Ambulance Service paramedics and technicians, out-of-hours GPs or the 999 and 111 teams who take calls from worried members of the public. We are looking specifically for nominees who have made improvements to how the NHS treats people who need urgent care in their areas.

This could be through:

  • developing new protocols, including working with other agencies and/or volunteers to improve response times or increase capacity in A&E;
  • increasing the effectiveness of care, or;
  • putting in place different services which are more convenient for people needing urgent treatment.

1.4      The Excellence in Primary Care Award

Primary care services provide the first point of contact in the healthcare system, acting as the ‘front door’ of the NHS for the public. GPs in particular have one of the highest public satisfaction ratings of any public service, at over 85%. GPs provide over 300 million patient consultations each year, but many more patients also rely on community pharmacy, dental, and optometry services for initial and ongoing support.

As the needs of patients and the wider NHS evolves, so is the role of primary care. This award seeks to recognise primary care practitioners and teams that are working with patients to help them stay healthy and avoid long stays in hospital or being admitted in the first place.

This could be through:

  • bringing in different kinds of professionals and/or working with the voluntary and community groups to broaden the range of services in their local practice
  • working closely with colleagues in hospitals, community teams and the third sector to plan patient care better
  • joining together with other practises to jointly deliver more convenient appointments for patients.

1.5      The Future NHS Award

Many important healthcare technologies – from vaccines to MRI scanners – have been nurtured by our strong science base and universities, innovative culture and leading healthcare system.

This award seeks to highlight individuals, teams and organisations that are successfully embracing the opportunities that come from advances in medical technology, data and connectivity.

This could be through:

  • developing ways of using wearable devices and apps to monitor patients or support them to manage their own conditions;
  • harnessing technology to make their services more connected, efficient and effective, freeing up staff time and resources to improve patient care, or;
  • using data to provide analysis and evidence which helps professionals better target services to prevent ill health or the need for crisis care.

1.6      The Health Equalities Award [New for 2019]

The social and economic environment in which we are born, grow up, live, work and age, as well as the decisions we make for ourselves and our families collectively have a bigger impact on our health than health care alone. We know there is more we can do to prevent or delay ill health and treat people quicker.

This award is for an individual or organisation that helps the NHS to do its bit by bringing together different groups and organisations to reduce health inequalities and prevent ill health in their community.

This could be through:

  • developing new services for groups that traditionally struggle to access the NHS
  • working with partners to plan services across an area to improve the health and wellbeing of those who suffer poorer outcomes – rather than on picking up the pieces afterwards.
  • Finding new ways to identify and tackle unwarranted variation

1.7      The Care and Compassion Award

The very best experiences of the NHS do not come simply in being able to perform the latest cutting-edge interventions. They also come from putting patients at the heart of care, engaging patients and families, listening to their views, and ensuring people are treated with care and compassion.

This award is for those individuals, teams and organisations who make it an over-riding priority to treat patients with kindness, dignity and respect as an equal partner in their own care.

This could be through:

  • changing how healthcare staff communicate with patients and their families
  • driving improvements to care environments to make them dementia-friendly or generally more pleasant places for patients and their loved ones
  • ensuring that patients and their families are well-informed and empowered to play an active role in deciding what type of care they receive.

1.8      The Wellbeing at Work Award [New for 2019]

For the NHS Long Term Plan to succeed, we need to ensure we have enough people, in the right place with the right skills and experience, so that staff have the time they need to care for patients well. This award is for the person or team that has successfully trialled and implemented change(s) that have made the NHS a better place to work.

This could be through

  • designing new approaches to address issues in the recruitment and retention of staff
  • developing safe, confidential non-stigmatising services for staff to turn to when they are struggling and need help
  • finding new ways for staff to progress in within their roles
  • leading the charge in efforts to address discrimination, violence, bullying and harassment

1.9      The Volunteer of the Year [New for 2019]

The NHS has always embraced volunteering as a means of uniting hospitals with their communities and enabling the public to give something back.

Volunteers are not a substitute for staff. But volunteers can do things staff cannot: spending all day, for example, with someone at the end of life or using their lived experience as a patient to help people learn to live and thrive with a painful condition.

This award looks to celebrate those members of the public who give up their time and lend their experiences to help shape and deliver better services for themselves and others in their area. We are looking for individuals or local groups, such as a local Healthwatch or lay/patient representatives on NHS boards, who have worked hand in hand with local services to ensure they better meet the needs of those they serve.

This could be through:

  • providing critical but constructive feedback on performance
  • augmenting the NHS’ ability to reach out to different communities
  • fundraising for new or improved facilities or treatment options.

1.10   The Lifetime Achievement Award

For an individual who has worked within a health or care setting for 40 years or more who has left a legacy.

This award seeks to honour those who have dedicated their lives to working in the NHS, and have left it – whether just in their area or nationally – a better service for patients and/or a better place to work for those who will follow them. We are looking for someone who has worked or volunteered within or in support of a health or care setting for 40 years or more, and who has left a lasting legacy.

This could be through:

  • championing diversity and inclusion at work and in how the NHS treats patients
  • leading improvements in care or working conditions in challenging circumstances,
  • simply bringing a smile to patients’ faces day in and day out.

Questions to be answered when nominating:

  • Outline this person’s career/relationship with, or supporting, the NHS
  • How have they made the NHS better for patients?
  • How have they made the NHS better for past, present and future staff?

NB – 40 years’ service does not need to be continuous, for the same organisation, or entirely in a paid capacity.